Create a loyal customer base

Acquiring new customers is important for success, but maximizing customer relationships is just as crucial. SAP Business One provides the tools to help you efficiently manage the entire sales process and customer lifecycle – from

initial contact to final sale, to after-sales service and support. Its integrated functionality provides a complete view of prospects and customers so you can better understand and meet their needs. As a result, you can turn prospects into customers, increase sales and profitability, and improve customer satisfaction.

Sales and customer management


Sales and opportunity management

– track opportunities

and activities from the first contact to deal closing.


Marketing campaign management

– create, manage, and analyze marketing activities.


Customer management

– store all critical customer data in

one place, synchronize and manage customer contacts stored

in Microsoft Outlook


Service management

– manage warranty and service con-

tracts efficiently, enter and respond to service calls quickly.


Reporting and analysis

– create detailed reports on all

aspects of the sales process, including sales forecasting and

pipeline tracking, using time saving templates.

Mobilize your sales team

– manage your sales information on

the move with SAP Business One Sales mobile app