Acquiring new customers is important for success, but maximizing customer relationships is just as crucial. SAP Business One provides the tools to help you efficiently manage the entire sales process and customer lifecycle – from
initial contact to final sale, to after-sales service and support. Its integrated functionality provides a complete view of prospects and customers so you can better understand and meet their needs. As a result, you can turn prospects into customers, increase sales and profitability, and improve customer satisfaction.
Sales and customer management
Sales and opportunity management
– track opportunities
and activities from the first contact to deal closing.
Marketing campaign management
– create, manage, and analyze marketing activities.
– store all critical customer data in
one place, synchronize and manage customer contacts stored
in Microsoft Outlook
– manage warranty and service con-
tracts efficiently, enter and respond to service calls quickly.
Reporting and analysis
– create detailed reports on all
aspects of the sales process, including sales forecasting and
pipeline tracking, using time saving templates.
Mobilize your sales team
– manage your sales information on
the move with SAP Business One Sales mobile app